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VIP Operation

VIP Operation-Assistant Director

Job Description
- To oversee the company business operation, and to maintain an eagle eye view on the daily operations at all times 
- Develop, formulate, and optimize VIP operational procedures to ensure service quality 
- To identify the shortcomings of the overall operation and staff force, rectify the matter promptly 
- To maintain close rapport with staff in the VIP Operation, provide guidance, feedback and training pertaining to their job when deem necessary 
- To work closely with all the other departments to iron out whenever problems and issues arise 
- To maintain a strong diplomatic and friendly relationship with the relevant industry management personnel in order to sort out matters relating to the VIP operations effectively. 
- To maintain close relationship with customers, shareholders and appointed agents 
- Monitoring of operating budget, maintain reasonable expenses, and to ensure a stable business development 
- Make immediate decisions, handling and follow-up on major issues and emergencies 
- Perform other job related duties as assigned
Competencies and Requirements
- Bachelor degree holder or above
- Minimum 8 years’ related management experience in the relevant industry of VIP management and operation
- Must possess a strong public relation ethnic and attitude towards customers 
- Knowledge and experience in overseas of the relevant industry will be an advantage 
- Working knowledge of Microsoft Office
- Willing to station overseas
- Applicants with less experience will be considered as Manager / Assistant Manager
  • holidayAnnual Leave and Birthday Leave
  • pensionPension Fund Scheme and Medical Insurance
  • meaMeal Arrangement and Laundry Benefit
  • trainingInternal Training Opportunities and Career Opportunities
  • allowanceBonus, Allowance, Perfect Attendance Bonus (Benefits package subjects to department and position)

Recruitment & Employee Development Centre

Recruitment Hotline: +853 8891 1331
10:00 - 19:00 (excluding Saturday, Sunday and public holidays)
Alameda Dr. Carlos d'Assumpção, n.o 263, Edf. China Civil Plaza, 4º andar H-M, Macau
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